A. The bank
We have an agreement with MBNA Card Services for Visa card services.
To report a lost or stolen card, billing questions, or any customer
service questions in general, call (800) 704-0883 .
Help is available 24 hours a day. To dispute a transaction on your
statement, please refer to Section 5 of this guide.
B.
University names and addresses
The University Purchasing Department provides support and assistance
to cardholders and departments in the distribution and processing
of new card applications. We process all changes in cardholder information,
schedule training, update all documentation, and audit all aspects
of the program. Please call whenever you have questions.
Purchasing Card Administrator: (Customer Service)
Rhonda Diggs
UNCW Purchasing Services
(910) 962-3849, fax (910) 962-2134
email: purpacs@uncw.edu
Technical Support Analyst:
Dave Kirk
UNCW Purchasing Services
(910) 962-3153, fax (910) 962-2134
email: kirkd@uncw.edu
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