Career Center

business ethics


Email etiquette tips:

  • Check your junk mail regularly. You may miss something important!
  • Allow someone 24 hours to reply to your email before you email them again. Follow up by phone may be preferable.
  • If you are replying to an earlier email, reference that in your reply
  • Acknowledge receipt of emails from individuals
  • Use proper business letter form and use a salutation
  • Avoid using texting abbreviations (ur, btw, lol)
  • If need immediate response, call don't email
  • Use a professional email signature; it's your billboard!

Phone Etiquette

  • Allow people 24 hours to return your call before calling again
  • In a voice mail message, leave name and phone number, a good day and time to call, and then repeat phone number
  • Edit your voice mail message when your phone becomes a professional phone
  • Avoid taking a call if meeting with someone in your office
  • Avoid taking a calling or texting when in the presence of someone else or excuse yourself from the room
  • If someone plans a meeting or meal with you, give them your undivided attention; leave calls, text replies for another time
  • If in a public place, go outside to take a call!

Office Etiquette Tips

  • Knock before entering offices even if the door is open
  • Ask if they have a minute or better time to come back
  • Avoid removing items on someone's desk without asking
  • Watch your volume, especially in public areas
  • Close an office door if having a private or heated convo
  • Be kind to support staff and respect everyone
  • Make your boss look good