Dialing Instructions

Phone Help

Phone Features & Instructions

Conference Calling

Faxing (inbound)

Unified Messaging (Voicemail)

Dept. Phone Info
(for faculty/staff)

Res. Hall Phone Info

 

 

 

phone with UNCW logo on screen

Phone Help

Dialing Assistance / Operator Services

  • On-campus: dial 0
  • Off-campus: dial 910-962-3000

Assistance with Programming, Features & Purchasing

  • Contact Yvonne Brown at 962-4019

Service / Repair Requests

Before calling for a repair, test all of your telephone equipment with a known working number. If your equipment works correctly, there may be a problem with your telephone number. If the problem is in your equipment, you must arrange for repair or replacement of the equipment.

UNCW Networking and Communications will repair university-owned lines and equipment at no charge, but a fee may be assessed for user-caused damages. Please check your equipment carefully before calling for repair.

Repair Contact Information:

  • Dial 0 during normal business hours (8 a.m. to 5 p.m.)
  • Dial 910-962-3028 after normal business hours (5 p.m. to 8 a.m.)
  • E-mail: TelComWork

Report Harassing Calls

If you receive a harassing or threatening call, contact the University Police:

Emergency: Dial 911 from any UNCW extension, including courtesy phones

Non-emergency:     On campus dial 2-2222     Off campus dial 910-962-2222


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