AskTac
AskTAC knowledge base (24/7 support!)
Virus Clinics
meet the staff
Learn about the TAC staff here.
Online Support
Computer Based Training (CBT) & Books 24x7
Workshops
Remedy requests
Enter a Help Ticket or Project Request via Remedy
Wimba Support
Wimba Support: (866) 350-4978
"Real-Time" Assistance
LogMeIn Rescue
Technology Assistance Center (TAC)
NEW! VOTE NOW for TAC Student Worker / Miss Greater Wilmington
TAC student worker Alexis Gonzalez is a contestant in the upcoming Miss North Carolina Pageant. Show your support by voting for her as the “Time Warner Cable Viewer’s Choice Contestant.” To do so, simply watch her News 14 video and click on the “Like” button that appears in the top-left corner of the video. Voting ends at 11:59 p.m. June 20, and you can vote once per day. Good luck, Alexis!
TAC Location
- Randall Library
Contact Information
- Phone Number: 910-962-HELP (4357)
- Email: tac@uncw.edu
- AskTAC self-service knowledge base: asktac.uncw.edu (log in with your UNCW email username and password)
- If you would like to submit a ticket to the TAC online, please use our Remedy Request System.
TAC Fall / Spring Hours of Operation
- Monday through Thursday - 8 a.m. - Midnight
- Friday - 8 a.m. - 5 p.m.
- Saturday - Closed
- Sunday - 3:30 p.m. - Midnight
TAC Summer Session Hours
- Mondays - 7:30 a.m. - 10:30 p.m.
- Tuesdays - 7:30 a.m. - 10:30 p.m.
- Wednesdays - 7:30 a.m. - 10:30 p.m.
- Thursdays - 7:30 a.m. - 10:30 p.m.
- Fridays - 7:30 a.m. - 11:30 a.m.
- Saturdays - Closed
- Sundays - 3:30 p.m. - 10:30 p.m.
- Note: Closed May 28 (Memorial Day) and July 4 (Independence Day)
Equipment Checkout Hours
- Monday through Thursday - 7:30 a.m. - 10:30 p.m.
- Friday - 7:30 a.m. - 5:30 p.m.
- Saturdays - Closed
- Sundays - 3:30 p.m. - 10:30 p.m.
- Note: Closed May 28 (Memorial Day) and July 4 (Independence Day)
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