- Go to http://www.uncw.edu
- Click on the "Faculty & Staff " link.
- In the top left hand corner click the link that says "Change Password."
- Enter your e-mail username in the "E-mail ID" box. DO NOT include the "@uncw.edu" part of your address as it is already there.
- The system will now do one of two things. If you do not have a security question setup you will get the screen below.

- Then click on the Security Question Page link. This will take you to the screen below:

- You will need to click the second link that says "I wish to logon using my Univeristy ID (85#) and Seanet Pin (6 digit birth date on default).
- Once you login you will be able to choose the security question you would like to use. If you do not like the choices that are listed you can select "Other," which will allow you to type in your own question. You will then need to provide an answer for the security question and you will have set everything up.
- You will need to go through the process of logging in and then answering the security question one last time before it will let you change your password.
- If you have already setup a security question then you just need to provide the correct answer to the question and then the system will let you change your password.
- If you cannot remember your security question you will need to come into the TAC with your University ID so we can reset it. We are located in Hoggard Hall Room 125.
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