Mobile devices are being used each day and the more we rely on them, the more sensitive information is stored on them. Your mobile device should be guarded closely to prevent your information from being misused or stolen. When you replace a device with a new one or if your device is stolen, you should:

• Wipe the information from the old or missing device.
• Remove it from your list of mobile devices in Outlook Web Access (OWA).
  
  

Wipe All Data from Device

1. Log into OWA.
2. Click on Options (top right side of OWA window).
3. Select Mobile Devices (from the list of Options on the left).
4. Select the moble devide you want to wipe.
5. Click Wipe All Data from Device...
6. Click Yes when asked to confirm.

Remove Device from List in OWA

1. While still in Options for Mobile Devices, select the device you want to remove.
2. Click Remove Device from List...
3. Click Yes when asked to confirm.

Be sure to first wipe all data from the device before removing the device from your list. If you don't do it in this order, all the information on the device will remain on the device unless you are able to synchronize the device with the server again.

Detailed instructions on Wiping your mobile device via Outlook Web Access (PDF)

Questions or Problems? Contact the Technology Assistance Center (TAC)