Organizational Chart

601 South College Road
Wilmington, NC 28403-5963
PHONE: 910-962-3520
FAX: 910-962-7387

Meet the Team

UNCW's Institutional Planning, Analytics, and Effectiveness team covers a varying array of skill sets, experience and interests. We are:

Dr. Rigoberto Rincones

Rigoberto J. Rincones-Gómez, Ph.D., Associate Provost

Office # 910-962-7638

Dr. Rincones brings over two decades of experience leading efforts that had significantly increased the academic performance of students and improved the overall merit of institutions of higher learning, both nationally and internationally. He has published more than 50 refereed journal articles, designed and facilitated more than 100 workshops in 10+ countries, and co-authored several books, the most recent, Collaborative Evaluations: Step-by- Step.

He is a proponent of collaboration in all aspects of his work as he has found this to be one of the cornerstones for leading change and making a difference. He is currently facilitating the
development a comprehensive student success agenda driven by the integration of predictive analytics and strategic levers that bolster institutional performance.

For an extended professional profile, please visit:


Steve Drew,Senior Research Associate

I provide programming support for SAS, Oracle, and Inquisite applications. I also provide administrative support for SQL Server. I enjoy spending time with my grandkids, cruising in my '51 Mercury, and playing trombone in the Wilmington Big Band.


Yoshi Guy,Senior Research Associate

As a lead student data analyst, my primary responsibility is to interpret state and federal reporting requirements and analyze student and course data for official reporting. My experience in higher education has spanned over 15 years. Prior to coming to UNCW, I was an Associate Registrar, handling system configurations and implementation of new Banner processes as well as academic data analysis. I received a master's degree from the University of Wisconsin - Milwaukee, a bachelor's degree from Nagoya University of Arts, Japan, and a Computer Programming Certificate from North Carolina State University.

Steffaney Cohen

Steffaney Cohen, Senior Research Associate

My primary responsibilities are to report accurate information about UNCW to guidebooks and ranking agencies such as US News and World Report and the College Board and to work on surveys of UNCW students and employees. I am a Wilmington native and an alumnus of UNCW and UNC. Before joining the IPAE staff, I worked in county government, literacy counsulting projects and as a part-time lecturer in the Psychology Department at UNCW.


Marvin Jones,Senior Research Associate

I make use of over 30 years of experience in Information Technology to support the analysis of student data and generate reports and reporting processes for UNC General Administration and other State and Federal Agencies. After years of working in the banking and retail industry dealing with financial and sales data, I am finally dealing with data that interests me: Discovering our students and how they progress during their time at UNCW. I enjoy woodworking and spending time with my wife around the yard and exploring the Outer Banks.

Carlene Jackson, Research Associate

(coming soon)



Whitney Lawson, Research Associate

I work and assist with external and internal surveys that come through our office, which includes running the survey software for the deployment of the internal surveys as well as accurate data/information collection for the external ones. I also create reports from the data we collect when needed. At home, I enjoy spending time with my family, friends & pets.

Mindy Phillips

Mindy Phillips, Executive Assistant

I provide administrative support services to the Associate Provost and the staff of OIPAE including departmental budget, travel arrangements, SPOT reports, enter in Tuition Waivers, updating Website, P.O.’s, correspondence and other various duties. When not at work I enjoy: photography, listening to music, web design, gardening and the beach. I have one son, and four turtles. Someday would love to own a 55’ or 56’ Ford Thunderbird to ride up the coast.


Tiffany Vockerodt, Research Associate

(coming soon)

Bob Wilcox photo

Bob Wilcox, Research Associate

After years of loving our visits to North Carolina beaches and dreading having to leave the area at the end of each vacation, my family and I decided we needed to relocate. I ammoving here from Pittsburgh, am an avid Steelers fan, but am originally from Erie, Pennsylvania. I earned a Bachelor of Science in Social Work from Edinboro University of Pennsylvania. I switched careers after earning a Master of Science in Information Science from the University of Pittsburgh. I have experience with many aspects of technology which I look forward to applying and expanding at OIPAE at UNCW. At home I enjoy spending time with my family and being involved with church activities.


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