Support Services Division
The Support Services Division is responsible for assisting in the advancement of the Department's policing activities. The Division consists of sworn officers and telecommunicators. Primary responsibilities of the Support Services Division include statistical data processing, records administration and Clery reporting compliance, research and development, crime mapping and analysis, and logistics and maintenance support of departmental equipment and infrastructure needs. The Support Services Division also serves as a departmental liaison to various on and off campus committees. The Department's telecommunicators staff the front desk of the police headquarters to assist community members in accessing departmental services by receiving incoming telephone calls, monitoring alarms and Emergency Call Box activations and operating federal, state and local criminal justice databases to support departmental activities.
Captain Cynthia Deacon is commander of the division. Captain Deacon has 16 years of law enforcement experience, including twelve years of service to UNCW. She has a bachelor’s degree in business administration, has completed several executive management programs, and has been awarded the Advanced Law Enforcement and the Community Policing certificates through the North Carolina Department of Justice. During 2010, under Captain Deacon’s command, the Support Services Division facilitated establishing a contractual relationship with New Hanover County, which conservative estimates show to have resulted in a 66% return on the University’s investment and a realization of efficiencies beyond measure. Captain Deacon is the highest ranking woman in the history of the department and the first commander to serve in the division’s current and most recent past alignment. Captain C. T. Deacon may be contacted at (910) 962-2413 or DeaconC@uncw.edu.
The Patrol Division is the largest and most visible division of the University Police Department. The Patrol Division operates 24 hours a day, seven days a week patrolling university property in patrol vehicles, on bicycles, and on foot. One of the primary responsibilities of the Patrol Division is conducting high-visibility patrol, serving as a deterrent to criminal activity and remaining accessible to members of the community for service functions such as jump starting/unlocking cars, security checks, and escorts. Patrol vehicles are equipped with countywide radio communication systems, Mobile Data Terminals, RADAR, and state of the art video recording systems.
Captain C. Bertram manages the Patrol Division. This division also serves as the hub for safety and crime prevention programming. A wide range of programming exists to include: Rape Aggression Defense (RAD) self-defense training, active shooter response, hurricane awareness, alcohol and drug awareness, sexual assault awareness, defensive driving courses, various crime prevention programming, and numerous traffic and bike safety programs. To assist with programming needs, Police and Community Networking (PAC’N) Officers act as liaisons to the residential areas of campus and closely work with students and Residential Life Officials on safety and crime prevention programming. Captain C. Bertram may be contacted at (910) 962-3136 or at email@example.com
The purpose of the Investigations Division is to conduct follow up investigations of reported crimes and to provide expert insight to matters of crime prevention, substance abuse, sexual assault and other areas of concern to the community. The staff of the division is committed to the safety and security of the University community and is dedicated to assisting and providing support to crime victims. It is the hope of the Division that these efforts are successful in the prevention of crime, the recovery of lost property, the identification of persons responsible for crimes, and successful prosecution of those persons to bring cases to a logical conclusion. The division manages all complex and major investigations conducted by the University Police Department and members serve on various committees in and around the Wilmington area that respond to the needs of the community.
This division cooperates with local, state, and federal agencies in the conduct of investigations and has access to the resources of these agencies for needed technical and logistic support in the management of investigations.
The University Police Department hopes you never have need of the services provided by the Investigations Division. In the event that you do, you can rest assured knowing that experienced and proven professionals will respond. Captain Chris Padgett is the commander of this division and may be contacted at (910) 962-3186 or firstname.lastname@example.org.
Professional Standards Unit
The Professional Standards Unit (PSU) became operational in January 2009 as a result of the department's desire to consolidate and streamline the following functions and responsibilities and achieve a more coordinated and effective process managed within a single unit. The PSU Lieutenant supervises the operations of the unit which is also staffed by a Training and Recruiting Officer. The PSU reports directly to the Chief of Police.
- Accreditation - The PSU manages the department's current process in its effort to work towards achieving the 469 standards required by the Commission on Accreditation for Law Enforcement Agencies. The goal of achieving National Accreditation status will move the department in the direction of performing consistently under the guidelines of standards of national excellence.
- Training and Recruiting - The departments Training Officer assigned within the PSU, is responsible for coordinating the required training of all University Police Department Employees and maintaining all associated documentation and files. In addition, the Training Officer is responsible for active recruiting of prospective candidates and performing the necessary background investigations of selected applicants.
- Internal Affairs - The Internal Investigations function is designed to provide a standardized process for investigating those incidents which result in complaints about actions of department employees. This operation is maintained to establish a fair and equitable process for both employees and citizens in the investigation of such complaints. Any person desiring to file an official complaint may do so in person by obtaining a complaint form from the University Police Department or by submitting via e-mail at www.uncw.edu/police/official_complaint.htm. Additionally, the Internal Affairs section publishes the required Annual Internal Affairs Investigations Report which can be found in the lobby at University Police headquarters.
Lieutenant Todd Curry manages the Professional Standards Unit. Lt. Curry is responsible for managing Internal Affairs, Training/Recruiting, Accreditation, and the department's student intern program. The Professional Standards Unit reports directly to the Chief of Police and, due to space constraints within police headquarters, is housed in the Human Resources Suite in Airlie Commons. Lieutenant T. R. Curry may be contacted at (910) 962-3186 or email@example.com.