Facility Assistant
Service Area Manager (SAM)
Each Service Area (Information Center, Production Assistants, etc) is managed by a student employee SAM. The SAM coordinates employees within their service area, manages meetings and schedules shift, and acts as a intermediary between University Staff and Student Staff.
SAM duties include:
- Time Management Skills
- Supervisory Skills
- Communication Skills
- Leadership Skills
- Problem Solving Skills
- People Management Skills
General Expectations
Each service area has a dress code. If hired, you will be given the appropriate attires and a nametag that must be worn at all times when you are on duty.
Most student assistant schedules are established at the beginning of the semester so that you can know in advance what your work schedule will be both during the week and on weekends. If you know in advance that you cannot fill a shift, you must find your own substitute and notify your area manager of your replacement. If you are unable to make it to work due to illness or unforeseen circumstances, it is your responsibility to find a substitute for your shift.
Some student assistant schedules (Facility assistants and Production Technician) are generated each week based on the events or projects that are available that week. Individual work schedules are developed at weekly meetings that are mandatory for all staff in that area.
Each services area has a regular schedule of meetings that are announced and posted. You are responsible for attending these mandatory meetings.

