students in randall on computers


Online Support

Have technology questions? Find answers in our ITS self-service knowledge base, available 24/7. You may also enter service requests via our ITS Service Catalog.

Live Support 

Both walk-in and phone support are available at UNCW's help desk: the Technology Assistance Center (TAC). We are located in Randall Library on the first floor. You can also get repairs for computers and iPhone screens at TAC Repairs, located next to the TAC.

Chat with the TAC!  
Interested in chat support? Check us out at by selecting the “Chat with TAC” button, located underneath “Popular Quicklinks.” 


We offer hundreds of free online books and courses through Skillport Computer Based Training (CBT). Check out your many options!