We offer individual Tutoring appointments for some courses, and Writing and OWL appointments for most courses, as well as Study Skills appointments that are available to all students. Other courses may be covered by our STEM Lab, Study Sessions, and/or Supplemental Instruction. Some courses we are unable to hire tutors for (remember, all tutors are current UNCW students!).
To use our online appointment system to check whether your course is currently covered by any of our services, follow these steps:
If the pop-up window has upcoming availabilities, go to "How to Schedule an Appointment" below and skip to step 6 to finish booking your appointment (or if you're looking for a drop-in service, click on the drop-in availability to get time and location details).
If the pop-up window does not display any upcoming availabilities, that means that either we do not cover that course, or all appointments in the next 10 days have been booked.
You can call or email us to double-check whether your course is covered, or to schedule an appointment more than 10 days in advance. You can also use our online appointment system to request a tutor (see "How to Report Unable to Find an Appointment" below). Finally, you can check the STEM Lab, Study Sessions, Supplemental Instruction, and/or Tutoring pages to see if your course is listed there.
Appointments can be made up to 10 days in advance using our online appointment system. No appointments can be made fewer than 24 hours in advance.
Follow the steps below to schedule an individual appointment with the ULC:
If you have searched our online appointment system and found no availabilities for your course, we want to know! This helps us ensure that we are covering the courses that students need.
To report unable to find an appointment in our online appointment system, follow these steps:
We will always attempt to find a tutor for you, although once the semester has begun that isn't always possible.
Appointments must be canceled at least 24 hours before they are scheduled to occur. Appointments cancelled fewer than 24 hours in advance will count as a missed appointment (see our Attendance Policy).
Do NOT contact your tutor directly! Doing so will not cancel your appointment.
To cancel your appointment, follow these steps:
You may also call or email the ULC to cancel your appointment.
Please note that declining or responding to the Outlook calendar invitation emailed to you when you scheduled your appointment will not actually cancel your appointment - you must follow the steps above.
There is a difference between a personal (or free) Zoom account and a UNCW Zoom account. You must be signed into your UNCW Zoom account to join an online ULC appointment. All UNCW Zoom accounts have the most advanced features, so be sure to activate and access your UNCW Zoom account by always signing in here with your UNCW credentials: https://uncw.zoom.us/
If you scheduled an online appointment with the ULC, you will need to access your Zoom link through our online appointment system.
If you encounter any difficulties, please call or email the ULC.
Summer office hours:
Monday - Wednesday: 7:30am - 7:00pm
Thursday: 7:30am - 5:00pm
Friday: 7:30am - 11:30am
Hours vary by service
Services are only available during Fall, Spring, and Summer semesters, when on-campus classes are in session; limited hours during exams