• Living
• Learning
• Working
• Quick Links

• Living
• Learning
• Working
• Get Help
• Be Safe
• Visitors
• About ITS
• Quick Links

antivirus faqs

Check out the FAQs in AskTAC

Think you Have a Virus?

• Sign up for a virus clinic.
• How to tell if your computer is infected and ways to protect yourself.
  
  

Free Antivirus for Students, Faculty & Staff

To improve your online security, UNCW is moving to new technologies for virus protection on your personal (non-UNCW owned) machines. Based on extensive testing and industry information, we have identified products that will provide enhanced security and protect you against a wider array of viruses and malware than the previously provided Symantec Antivirus/Endpoint Protection.

Before Downloading New Antivirus Software

If you currently have antivirus software installed on your computer, including Symantec Antivirus/Endpoint Protection (previously provided), you need to uninstall it before downloading the new antivirus.

• View full details on uninstalling Symantec at AskTAC

If you need information on uninstalling a different antivirus, you should contact the software provider or search online for instructions. For help, contact the TAC.

Download Security Essentials (Windows/PCs)

• Download Security Essentials (Microsoft site)
• Help and Support for Microsoft Security Essentials (Microsoft site)

Download Macintosh Antivirus

• Download ClamXav Antivirus from the App Store or download from the ClamXav site (ClamXav is currently one of the highest rated antivirus apps available for Macs.)
• More on ClamXav (ClamXav site)

NOTE: For other viable options of antivirus for Macs, please search the App Store.

Questions?

Check out the Antivirus FAQs in AskTAC.