Phone / Fax:
Phone: 910.962.3500 or 800.732.3643
Hours of Operation:
Monday - Friday: Noon - 6 pm
Contact us by mail or in person:
University of North Carolina Wilmington
601 South College Road
Wilmington NC 28403-5966
Refunds & Exchanges:
All sales are final. Kenan Auditorium has a "No Exchanges/No Refunds" policy. Requests for refunds will be forwarded to the Renter/Renting organization. In the event of a cancellation, the Renter/Renting Organization will be responsible for all refunds.
Per North Carolina Department of Revenue and State of North Carolina statute, Kenan Auditorium will apply the mandated 7% sales tax to each ticket sold from the Auditorium box office (state sales tax of 4.75%; New Hanover County sales tax of 2.25%).
N.C. General Statute § 105-164.4(a)(10)
A person that operates an entertainment venue that offers an entertainment activity subject to the tax imposed by N.C. Gen. Stat. § 105-164.4(a)(10) is regarded by the Secretary as the retailer. The retailer that operates an entertainment venue is liable for the 4.75% general State and applicable local and transit rates of sales tax on the admission charges, notwithstanding that a ticket agent or person, other than a ticket reseller, sells admission tickets to the entertainment activity in addition to the retailer that operates the entertainment venue. Where the terms of an agreement provide that a person other than the operator of an entertainment venue is liable for the sales and use tax on the admission charges to the entertainment activity subject to tax per N.C. Gen. Stat. § 105-164.4(a)(10), the person that operates the entertainment venue is not liable for the tax. For more details see the full PDF.