1. How do I use iPrint in the Computer Labs, or print wirelessly from the laptops in the Laptop Checkout Program?
2. How do I print to iPrint printers / release stations from my personal computer?
3. As a UNCW visitor or guest, how do I use iPrint?

1. How do I use iPrint in the Computer Labs, or print wirelessly from the laptops in the Laptop Checkout Program?

Step 1:    Save your file.                     
We recommend that you save your print file to a flash drive or your “Timmy File Server” folder or so that you will have a backup in the event you need to retrieve or reprint the file at a later date.

Step 2:    Preview print.
Before sending a print request, use the “Print Preview” option under the “File” pulldown menu to assure that you print only the pages you desire.  This is very useful when printing pages from a Web site, as you will be charged for the number of pages printed.

Step 3:    Send print job to printer.
Send your document to the iPrint printer queue by pressing the “Print” icon or choosing the iPrint printer from the File > Print dropdown menu.            

Step 4:    Enter username.
Next, you will be asked to enter your username (which is your UNCW e-mail address WITHOUT the “@uncw.edu”).

Step 5:    Name your print job.
Enter a name for your print job in the space provided so that you can locate it when you go to the release station to release your print job. Make the name simple for easy identification of your print job.

Step 6:    Print or cancel.
After entering your information, select “Print” or “Cancel.”  Once you select “Print,” your job will be available for 24 hours. After the 24-hour period, your print file will be deleted.  

Step 7:    Go to an iPrint release station.
Go to any iPrint location on campus to release your job. Only released jobs will be deducted from your free prints or charged to your Seahawk Buck$ account.

Step 8:    (At the release station)  Login and swipe your UNCW One Card.

• Login to the iPrint program with your UNCW e-mail username (WITHOUT the “@uncw.edu”) and your e-mail password.
• Swipe your UNCW One Card through the card reader. Your card and free print balance amounts will be shown on the display screen. (After all free prints have been used, only the UNCW One Card balance will be displayed).

Step 9:    Release your print job.
All of your print jobs will be listed.  Select your print job from the list; your print job can be identified by the job name that you have chosen. After selecting the print job(s), press the "Print" icon at the bottom right of the screen. The cost of printing (or your free prints) will be deducted from your UNCW One Card, and the print job(s) will be sent to the printer.

You also have the option of deleting the job. Select the job(s) and press the “Delete” icon at the bottom right of the screen.
              
Note: The cost for each job is calculated prior to printing.  If sufficient funds are not available, an “Insufficient Funds” message will be displayed, and the job will not be processed. See the Frequently Asked Questions section to review the easy options for adding funds to your UNCW One Card. < /p>

2. How do I print to iPrint printers / release stations from my personal computer?

•  In addition to using iPrint with your personal computer while on campus, you can now use iPrint with your personal computer while off campus.
  For off-campus use, you must first connect to the UNCW network with a VPN connection. Follow the VPN Instructions at www.uncw.edu/itsd/help/instructions/VPN.html.
  

• To download the iPrint drivers from any on-campus wireless zone, campus residence or off campus (using VPN) onto your personal computer:

  PC Users Only

  • (PC users only) - Download the black and white driver.
  • (PC users only) - Download the color driver

  MAC Users Only:

  The MAC iPrint drivers are currently not available. We are working to resolve the problem, and the MAC drivers will become available as soon as the driver issues have been resolved, so please check this site soon. We apologize for any inconvenience this may have caused you.

• Next, follow the steps for printing in the computer labs as noted in Question #1.   However, when you print from your personal computer you must select the iPrint printer by going to File > Print and choosing the “iPrint” printer.

3. As a UNCW visitor or guest, how do I use iPrint?

A bank of computers in Randall Library has been dedicated for use by visitors and guests.   Print jobs for visitors or guests cost 15 cents per printed page for black-and-white prints and 50 cents per printed page for color prints and can be sent only to the print release station that is designated as “Guest,” which is conveniently located in Randall Library.

Step 1:   Purchase a guest card.
Guests must purchase a “guest card.” You can purchase this from the Seahawk Buck$ kiosk on the first floor of the Randall Library. 

Step 2:   Preview print.
Before sending a print request, use the “Print Preview” option under the “File” pulldown menu to assure that you print only the pages you desire. 

Step 3:   Send to printer.
Send your document to the iPrint printer/queue by selecting the “Print” icon or choosing the iPrint printer from the File > Print drop-down menu.            

Step 4:   Enter username.
Next, you will be asked to enter your username, which is the ID number on your guest card.

Step 5:   Name your print job.
Enter a name for your job in the space provided so that you can locate it when you go to the release station to release your print job. Make it simple and easy to remember.

Step 6:   Print or cancel.
After entering your information, press “Print” or “Cancel.” Once you select “Print,” your job will be available for 24 hours. After the 24-hour period, your print file will be deleted. 

Step 7:  Go to the designated iPrint release station.
Go to the designated GUEST release station in Randall Library to release your job.

Step 8:   (At the release station)   Login and swipe your guest card.
Login to the iPrint program with your guest card number. Leave “password” blank. Swipe your guest card through the card reader.

Step 9:   Release your print job.
Select your print job from the list.  Your print job can be identified by the job name that you have chosen. After selecting the print job(s), press the “Print” icon at the bottom right of the screen. The cost of printing, which is 15 cents per printed page for black-and-white prints and 50 cents per printed page for color prints, will be deducted from your guest card, and the print job(s) will be sent to the printer.
NOTE: You also have the option of deleting the job.  Select the job(s) and press the “Delete” icon at the bottom right of the screen.