Client Service Statement: We are committed to serving the UNCW family as well as the global community. Our goal is to empower students to become self-sufficient in the financial aid process. We provide individual service upon request. We strive to attain maximum client satisfaction. We continuously work with our clients to resolve issues with the utmost compassion, understanding, and fairness.

Mission Statement:   The primary mission of the Office of Scholarships & Financial Aid (OSFA) is to assist prospective and enrolled students and their families in securing the most suitable financial aid as the student pursues a degree or certificate at UNCW. Through our outreach efforts, we support the university's mission, including the commitment to public service and the encouragement of access to college.