NEW! 2007-2008 ITSD Annual Report (Acrobat .pdf file)

About Us

• Departments & Offices
  • Integrated Enterprise Solutions
  • Operations & Systems Administration
  • Network & Communications
  • IT Security
  • Resource Management
  • Technology Needs Assessment & Consulting
  • Technology Enhanced Learning
  • Technology Research & Development
  • Client Technology Services
• IT Committees
• Key Performance Indicators
• IT Capabilities Statement (.doc)
• Mission Statement
• Office of the Vice Chancellor
• Organization Charts
• Reorganization (PPT)
• Technology Policies
• IT Governance Structure
• ITSD Diversity Initiative

Administrative Systems

• Banner Access Forms
• Banner Log-in
• Banner Information
• ePrint
• eTravel
• Reporting Strategy & Contacts
• Training

Campus Portal - SeaPort

• Access and manage courses
• Communicate with colleagues via SeaPort groups
• Features and descriptions
• Login to SeaPort
• Post messages on your blog
• View class photos

Classroom Enhanced Learning

• Distance Education and Video Network Services
• Class Photo Roster in SeaPort
• Classroom Technology Assistance Plan
• Exam Scanning
• Reporting Classroom Problems
• SPOTS
• Student IT Survey Results

Computers and Equipment

• Backing up Your Computer
• Computer Assistance
• Computer Labs
• Dell Warranty Service Center
• Equipment Checkout Program
• Faculty & Staff Personal Computer Purchases
• Student Computer Purchases - Dell
• Student Computer Purchases - Mac
• Macintosh Support
• Removal/Surplus Old Equipment
• ResNet--Residential Networking
• Supported Hardware

Courses Online or Web-Enhanced

• Blackboard Vista
• Blackboad 24/7 Online Support
• Faculty Video Tutorials
• Login Instructions
• Online Course Development Grants
• Online Courses
• Student Support
  

E-Mail Directory

• Faculty & Staff — How to Change Passwords
• Managing E-Mail
• OWA (Outlook Web Access)
• OMA (Outlook Mobile Access)
• Setting up an Account
• SPAM
• Student E-Mail
• Students — How to Change Passwords
• Student Organizations

File Services-Faculty & Staff--SAMMY

• Accessing SAMMY
• Other File Services
• Requesting Access

File Services-Students--TIMMY

• Student File Services-TIMMY-PC
• Student File Services-TIMMY-MAC
• Taking Care of Your Files

Forms/Requests

• Administrative Forms
• ITSD Project Requests
• Request Distance Education and Video Network Services
• Request AV Special Event/Equipment
• Request for Exception from Campus Microcomputer Standards
• Request IT Support
• Request New Computer Setup
• Request Visitor Password

Group Communications

• Blogs
• Mobile Services
• Podcasts - iTunes U
• SeaPort
• Setting Up and Administering ListServs
• Streaming Audio & Video
• Wiki

For New Faculty & Staff

For New Students

IT Security

• Backing up Your Computer
• Best Practices and Hurricane/Storm Preparedness
• Computrace - aids in recovering stolen computers
• How ITSD Protects You
• Operating System Updates--PC
• Operating System Updates--MAC
• Passwords-Making Secure
• Recent Threats — Be Aware!!
• Spyware and Malware Removal
• Virus Info and Safe Computing

Phone and Cable

• Area Codes and Local Calling
• Cable TV Channel Listing
• Campus Dialing Instructions
• Communications Price List
• Frequently Called Numbers
• Mobile Services
• Report Harassing Calls
• Service/Repair Requests
• Phone Features and User Guides
• Voicemail Guide--Getting Set Up

Programs & Events

• Interact Technology Showcase
• IT Innovations
• ITSD Merit Scholarships
• Student IT Advisory Council

Remote Connections

• Remote Desktop for MAC
• VPN--Off Campus Access

Software

• AntiVirus Software — Free
• Citrix - Use Software Remotely
• Disability Software
• Personal Software Purchases--
  Journey Ed
• Obtaining for Office & Home
• Request for Installation
• Spyware and Malware
• Supported Software
• Windows Vista Update & Office 2007

Technology Assistance Center

• Contacting the TAC
• Submit a Help Request Online

Training

• Software Training
• Office Suite 2007 Training
• Administrative Systems Training
• Computer Based Training and Online Reference Books
• Training Workshops
  • Fall 2008 Calendar
• Enroll Here
• Handouts

Web Pages

• Accessibility
• Anti-Spam E-mail Addresses
• Departmental Web Pages
• Local-Only and Password-Protected Pages
• Personal Web Pages
• Sensitive Information, FERPA, Copyright & Digital Media
• Student Jobs in Web Design
• Student Web Pages
• Student Organization Web Pages
• Web Project Requests
• Web Traffic Reports (local access)
• Web Survey Tool

Wired Network Access

• Wired Network--Where to Plug In

Wireless Network Access

• Connecting to Wireless
• Assistance in Residence Halls

Working for ITSD

• Student Jobs

Your Responsibilities

• Policies
• Media Downloads & P2P File Sharing
• Responsible Use of Electronic Resources
• IT Sustainability & Best Practices